Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on the user's device (computer, smartphone or tablet) when they visit a website. These files allow the website to recognise the user's device on a future visit and to store certain information, such as preferences or previous actions.
Cookies contribute to more efficient, secure and personalised browsing, helping to improve the user experience and the technical operation of the website.
2. Purpose of Using Cookies
Guest at Home uses cookies for the following purposes:
- To ensure the correct technical operation of the website;
- To improve the browsing experience and usability of the website;
- To analyse the performance, stability and use of the platform;
- To strengthen system security and prevent fraudulent activity;
- To facilitate the completion and submission of the contact form available on the website.
3. Types of Cookies Used
3.1. Strictly Necessary Cookies
Purpose: These cookies are essential to enable browsing on the website and the use of its core features, including the technical operation of the platform and the use of the contact form.
Consent: They do not require prior consent, as they are necessary to provide the service requested by the user.
3.2. Preference Cookies
Purpose: They allow certain choices made by the user to be remembered (for example, language or browsing preferences), in order to provide a more personalised experience on future visits.
Consent: They require the user's consent.
Examples of Data Collected:
- Language preference;
- Personalised website settings.
3.3. Performance and Analytics Cookies
Purpose: These cookies allow statistical information to be collected about how users interact with the website, namely:
- average time spent on the website;
- most visited pages;
- any technical errors that occur.
This information is used exclusively to improve the performance and operation of the website.
Tools used: Google Analytics or equivalent tools.
Consent: They require the user's consent.
Examples of Data Collected:
- Number of visitors;
- Anonymous statistical data;
- Type of device and browser used.
3.4. Advertising and Targeting Cookies
Purpose: Should they be used, these cookies allow content or communications that are more relevant to the user to be displayed, based on their interests and browsing behaviour. These cookies may create usage profiles but do not directly identify the user.
Consent: They require the user's prior consent.
Examples of Data Collected:
- Pages viewed;
- Browsing preferences;
- Interaction with website content.
4. Third-Party Cookies
The Guest at Home website may rely on services provided by third parties, namely for statistical analysis or the integration of external features. These entities may install cookies on the user's device when they visit the website.
Guest at Home does not exercise direct control over these cookies, so we recommend consulting the respective privacy and cookie policies of the third parties.
5. Cookie Duration
The cookies used may be classified, according to their duration, as:
- Session cookies: they are temporary and remain stored only until the user closes the browser.
- Persistent cookies: they remain stored on the user's device for a defined period or until manually deleted.
6. Portuguese Compliance (CNPD)
In accordance with Portuguese law and the guidelines of the National Data Protection Commission (CNPD), Guest at Home ensures transparent browsing that respects users' privacy.
Equal Choice: In the website's cookie banner, the "Reject" button has the same visual prominence (colour, size and visibility) as the "Accept" button, ensuring that the user's choice is free and informed.
Prior Consent for Marketing: Marketing, personalisation or advertising cookies are disabled by default and will only be activated after the user's express consent.
Necessary Cookies: Only the cookies strictly necessary for the technical operation of the website and the contact form are used without prior consent.
Browser: Most browsers allow the user to manage or reject cookies directly in the settings. However, disabling all cookies may affect the operation and browsing experience of the Guest at Home website.
7. Compliance with Legislation
This policy complies with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and with the guidelines of the National Data Protection Commission.
8. Changes to the Cookie Policy
Guest at Home reserves the right to update or change this Cookie Policy at any time, with changes duly published on this page. We recommend consulting this policy periodically to stay informed about the use of cookies.
Last updated: 17 July 2026.